Need a hand?
Email cagnemaverick@gmail.com. Include your iPhone model, iOS version and what happened. Please do not send passwords, purchase receipts or other sensitive data.
The keyboard shows plain keys, not my keycaps
Open Settings > General > Keyboard > Keyboards > CTRLSPC and turn on Allow Full Access. The keyboard needs it only to load your key set from the app. It does not read or send what you type. In the app, Keycaps > Set up walks through it.
The keyboard makes no sound
Check the silent switch: like Apple’s keyboard, key sounds follow it. Then open Keycaps > Sound and make sure a switch is chosen, not Off.
An alarm did not ring
Open CTRLSPC and check the alarm is on and shows the time you expect. Check that alarms are allowed for CTRLSPC in iOS Settings. On iOS 26, alarms ring through the silent switch. On earlier versions they are notifications and follow the silent switch and Focus. If missing it would matter, set a second alarm as well.
An alarm went quiet when I picked up my phone
If the iPhone is unlocked and in use when an alarm rings, iOS shows it as a banner at the top and may quiet it once you open an app. Tap the banner to stop or snooze it.
I can’t find the widgets
Widgets are added from iOS, not from the app. Touch and hold the Home Screen, tap the + (or Edit), and search for CTRLSPC.
How the trial works
The 7-day trial is free and is started through the App Store. It can be taken once per Apple Account. Some switch sounds, alarm voices and characters are marked “Lifetime” and are not part of the trial. When the 7 days end, the app locks until you buy Lifetime. You can still export everything you made.
A purchase did not unlock
Open the paywall and tap “Restore purchase”, signed in to the same Apple Account that bought it. This also brings your trial back after a reinstall.
Nothing renews
Lifetime is paid once. There is no subscription to manage or cancel. Apple handles the charge and any refund. Deleting the app does not refund it.
No account, and no backup
You do not sign in to use CTRLSPC. Everything lives on your iPhone, and there is no cloud backup. To keep a copy, use Profile > Export everything. Deleting the app deletes what it stored.
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